17 questions in this topic
Expand a question to see the answer. The content is visible in HTML and can be indexed by search engines.
401. How to choose and order a domain or hosting package?
For the topic "how to choose and order a domain or hosting package", first check the settings in the customer panel, service status, invoices and package parameters.
You manage domains, hosting packages and service functions via the Hostilla customer panel and public offer pages. Before ordering, check the starting price, renewal, package scope and additional features.
Some features are standard and others depend on the package.
402. How to increase your hosting package?
For the topic "how to increase your hosting package", first check the settings in the customer panel, service status, invoices and package parameters.
You manage domains, hosting packages and service functions via the Hostilla customer panel and public offer pages. Before ordering, check the starting price, renewal, package scope and additional features.
Some features are standard and others depend on the package.
403. How to change your hosting package?
For the topic "how to change your hosting package", first check the settings in the customer panel, service status, invoices and package parameters.
You manage domains, hosting packages and service functions via the Hostilla customer panel and public offer pages. Before ordering, check the starting price, renewal, package scope and additional features.
Some features are standard and others depend on the package.
404. Which features are free with standard hosting?
For the topic "which functions are free in standard hosting", first check the settings in the customer panel, service status, invoices and package parameters.
You manage domains, hosting packages and service functions via the Hostilla customer panel and public offer pages. Before ordering, check the starting price, renewal, package scope and additional features.
Some features are standard and others depend on the package.
405. Which features depend on the package?
For the topic "which functions depend on the package", first check the settings in the customer panel, service status, invoices and package parameters.
You manage domains, hosting packages and service functions via the Hostilla customer panel and public offer pages. Before ordering, check the starting price, renewal, package scope and additional features.
Some features are standard and others depend on the package.
406. How to enable automatic payments?
For the topic "how to enable automatic payments", first check the settings in the customer panel, service status, invoices and package parameters.
You manage domains, hosting packages and service functions via the Hostilla customer panel and public offer pages. Before ordering, check the starting price, renewal, package scope and additional features.
Some features are standard and others depend on the package.
407. How to pay for the service after changing the panel?
For the topic "how to pay for the service after changing the panel", first check the settings in the customer panel, service status, invoices and package parameters.
We handle payments, invoices, subscriber data, company data, assignment and GDPR agreement via the customer panel or support. For formal changes, confirmation from an authorized address or documents may be required.
In the request, provide the customer number, domain/service, invoice number and scope of the change. We do not change the service owner's data without verifying permissions.
408. When does the customer receive the VAT invoice?
For the topic "when the customer receives a VAT invoice", first check the setting in the customer panel, service status, invoices and package parameters.
We handle payments, invoices, subscriber data, company data, assignment and GDPR agreement via the customer panel or support. For formal changes, confirmation from an authorized address or documents may be required.
In the request, provide the customer number, domain/service, invoice number and scope of the change. We do not change the service owner's data without verifying permissions.
409. How to update domain registrant data?
For the topic "how to update domain subscriber data", first check the settings in the customer panel, service status, invoices and package parameters.
We handle payments, invoices, subscriber data, company data, assignment and GDPR agreement via the customer panel or support. For formal changes, confirmation from an authorized address or documents may be required.
In the request, provide the customer number, domain/service, invoice number and scope of the change. We do not change the service owner's data without verifying permissions.
410. How to update company details?
For the topic "how to update company data", first check the settings in the customer panel, service status, invoices and package parameters.
We handle payments, invoices, subscriber data, company data, assignment and GDPR agreement via the customer panel or support. For formal changes, confirmation from an authorized address or documents may be required.
In the request, provide the customer number, domain/service, invoice number and scope of the change. We do not change the service owner's data without verifying permissions.
411. How to assign a domain or service?
For the topic "how to assign a domain or service", first check the setting in the customer panel, service status, invoices and package parameters.
We handle payments, invoices, subscriber data, company data, assignment and GDPR agreement via the customer panel or support. For formal changes, confirmation from an authorized address or documents may be required.
In the request, provide the customer number, domain/service, invoice number and scope of the change. We do not change the service owner's data without verifying permissions.
412. How to conclude a GDPR contract?
For the topic "how to conclude a GDPR contract", first check the settings in the customer panel, service status, invoices and package parameters.
We handle payments, invoices, subscriber data, company data, assignment and GDPR agreement via the customer panel or support. For formal changes, confirmation from an authorized address or documents may be required.
In the request, provide the customer number, domain/service, invoice number and scope of the change. We do not change the service owner's data without verifying permissions.
413. How does free website, email and domain transfer work?
For the topic "how does free website, email and domain transfer work", first check the settings in the customer panel, service status, invoices and package parameters.
Free website, email and domain transfer starts with a migration form. The customer should provide domains, current operator, access to hosting, e-mail, databases, CMS and preferred switching date.
After migration, we check DNS, SSL, mail, forms, CMS, performance and logging. In case of integration or performance problems, support helps diagnose hosting and application configuration.
414. What form should the customer fill out during migration?
For the topic "what form should the customer fill out during migration", first check the settings in the customer panel, service status, invoices and package parameters.
Free website, email and domain transfer starts with a migration form. The customer should provide domains, current operator, access to hosting, e-mail, databases, CMS and preferred switching date.
After migration, we check DNS, SSL, mail, forms, CMS, performance and logging. In case of integration or performance problems, support helps diagnose hosting and application configuration.
415. What does integration support include?
For the topic "what does integration support cover", first check the settings in the customer panel, service status, invoices and package parameters.
Free website, email and domain transfer starts with a migration form. The customer should provide domains, current operator, access to hosting, e-mail, databases, CMS and preferred switching date.
After migration, we check DNS, SSL, mail, forms, CMS, performance and logging. In case of integration or performance problems, support helps diagnose hosting and application configuration.
416. What does performance support cover?
For the topic "what does performance support cover", first check the setting in the customer panel, service status, invoices and package parameters.
Free website, email and domain transfer starts with a migration form. The customer should provide domains, current operator, access to hosting, e-mail, databases, CMS and preferred switching date.
After migration, we check DNS, SSL, mail, forms, CMS, performance and logging. In case of integration or performance problems, support helps diagnose hosting and application configuration.
417. When should a customer call and when should they send a ticket?
For the topic "when the customer should call and when to send a ticket", first check the settings in the customer panel, service status, invoices and package parameters.
Free website, email and domain transfer starts with a migration form. The customer should provide domains, current operator, access to hosting, e-mail, databases, CMS and preferred switching date.
After migration, we check DNS, SSL, mail, forms, CMS, performance and logging. In case of integration or performance problems, support helps diagnose hosting and application configuration.